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State Farm® Insurance Agent Pam Johnson

4.9 out of 5 average rating (237 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Sue Cyr

November 7, 2023

5  out of  5 rating by Sue Cyr
"Monica was very Informative and went above and beyond to help me transferring my Canadian Car Insurance into Arizona Car Insurance. She was very professional and friendly approach. I will recommend her to my family, friends and my clients anytime. Excellent Service!"

Molly mcEntee

October 29, 2023

5  out of  5 rating by Molly mcEntee
"Monica Kelly was extremely helpful and very professional. Her enthusiasm for the job and her dedication to solve my problem were wonderful. The overall experience regarding my cracked windshield was extremely favorable and very positive. I was extremely pleased with her work."


October 25, 2023

5  out of  5 rating by Rachel
"I called about a policy renewal and was given excellent customer service. Not only were my questions answered fully, but also I was provided with an excellent tool for deciding on the next used car purchase."

Jackie R

October 19, 2023

5  out of  5 rating by Jackie R
"Fantastic service! So friendly and easy to work with. Made switching super easy. Saved me hundreds of dollars a year on my auto insurance. Thank you!!!! ❤️"

Hannah Bartlett

October 12, 2023

5  out of  5 rating by Hannah Bartlett
"Monica is THE best. I have had a crazy experience trying to transition into adult life after being on family plans. She and State Farm have fixed my hectic insurance problems with ease. They make everything a seamless process! Adult life does not get easier, but Monica at least makes it better :)"


October 1, 2023

5  out of  5 rating by Mane
"They are awesome! I have had them for 20 years and they are knowledgeable in every aspect as well as understanding circumstances your dealing with! A+ team they will guide you down the right path! Thank you,"

Kathleen Kelly

September 11, 2023

5  out of  5 rating by Kathleen Kelly
"If you value old fashioned hospitality and appreciate excellent customer service as I do, you will love the Pam Johnson Insurance Agency! These agents are not working from home in their PJ's. They are knowledgeable, friendly, helpful and easily accessible on Higley Rd. near the 202. Monica was a joy to work with. I highly recommend them!"


September 9, 2023

5  out of  5 rating by Melinda
"Pam Johnson has been our agent for over 8 years and she always looks out for our family. Pam is our family agent which includes my husband and myself along with my daughter and my son who are homeowners. Along with insurance, Pam has helped create a financial plan that helped us retire this year. I am working with Special Ed children because I was able to retire! This is possible because of Pam’s vast knowledge, experience and training in financial planning. Plus, she has a love of helping people in the area of retirement planning. I would highly recommend Pam for your insurance, banking, mortgage and financial planning needs. In addition, we had a leak from our condo that affected our neighbor and Pam had her crew came out to our home that same day. It helped ease our minds along with our neighbor. As they say, like a good neighbor, State Farm is there! We can vouch for that! Pam goes above and beyond to help her clients and it means everything as a customer! Thank you Pam and your team! Melinda"


August 31, 2023

5  out of  5 rating by Snapps
"Natasha is very helpful."

Liesl Behm

August 31, 2023

5  out of  5 rating by Liesl Behm
"Natasha Johnson is super helpful, explanatory, patient and an overall awesome team member for this office. I worked at a State Farm in WA and whenever I heard of people needing insurance in AZ, I sent them to Natasha at Pam’s office. I can’t recommend her service enough!!"

Brooke Palmer

August 31, 2023

5  out of  5 rating by Brooke Palmer
"Pam and her crew are like the dream team of insurance. They are knowledgeable, friendly and efficient!"

Vincent Torres

August 31, 2023

5  out of  5 rating by Vincent Torres
"Pam is different from most. She listens and allows my concerns to feel validated. I don’t feel like a no name client. She adds substance and care to every interaction! Thanks Pam for all you do!"

George Handgis

August 26, 2023

5  out of  5 rating by George Handgis
"Best of the Best… entire team: well led- professional, knowledgeable, nice, patient, smart, diligent, humble, high sense of urgency— kind…. One genuinely is made to feel your/our patronage is appreciated. George"

Alicia Hemphill - Arnold

August 25, 2023

5  out of  5 rating by Alicia Hemphill - Arnold
"I would definitely recommend this office for your all your insurance needs. Lashea Arnold was very helpful and knowledgeable. She was very easy to work with and made sure I understood everything State Farm had to offer."

Rachel Freeny

August 23, 2023

5  out of  5 rating by Rachel Freeny
"Pam and her squad were so easy to deal with and answered all of my questions. Medicare has always been confusing and I dreaded taking care of it. Thankfully Pam walked me through the entire process and made it so simple. 10/10!!!"

Seth Porter

August 23, 2023

5  out of  5 rating by Seth Porter
"Pam Johnson is one of the most genuine human beings I know. If you spend time with Pam, you will find a person who will put your needs before her own. Pam is an student of her business and does much to educate her peers. Pam’s knowledge of Medicare products and helping you with retirement solutions is expansive! You will be so thankful you found her. I highly recommend Pam!"

Terry Blakely

August 23, 2023

5  out of  5 rating by Terry Blakely
"Pam’s office is amazing and she’s personally a wonderful resource for people nearing and at retirement age. This includes all the options surrounding Medicare and supplement plans."

Erica Bishop

August 23, 2023

5  out of  5 rating by Erica Bishop
"Pam is a Medicare guru! I go to her with all my Medicare questions. Cheap rates. Thanks for the great advice, Pam!"

Toni Sober

August 23, 2023

5  out of  5 rating by Toni Sober
"When it comes to Medicare, Pam knows her stuff! If you are 64 years old, make time to sit down with her; this is an important decision, and you want the information and advice Pam has to give."

Marc Plamondon

August 22, 2023

5  out of  5 rating by Marc Plamondon
"I have been an agent for State Farm for 21 years. I'm located in New Hampshire and recently attended a training put on by Pam. In my years I've attended many training but I will tell you that Pam is an expert in the areas that she talks about. I learned a lot from her at this session. She calls herself the Medicare Queen and I will tell you that she was the most knowledgeable person I've ever spoken to about Medicare supplemental insurance in complimentary products. She also taught me about health savings accounts which I knew some things about but not to the level she did. It caused me to immediately talk to my wife when I got home and said we need to do this now. Many agents would keep their knowledge and expertise to themselves to not give an edge to another agent. Pam feels as I do that we're not competitors but that we do wonderful things for our clients. That is our motivation. Thank you Pam for your time today, I hope there are more sessions to come."

Tejaswini Indukuri

August 18, 2023

5  out of  5 rating by Tejaswini Indukuri
"They were extremely accommodating and understanding. They got our insurance processed within a day."

Mohammed Elalami

August 1, 2023

5  out of  5 rating by Mohammed Elalami
"I spoke with Monica. She was very professional, great knowledgeable of the industry, very good listener, she provided me with various options to choose from. She emailed right away all info including the quote for me to make a decision. If you call this place, speak to Monica who I highly recommend, this doesn’t mean not to speak to any others of her colleagues, I only had the chance to speak to her. Thank you Monica"

Monica Kelly

July 31, 2023

5  out of  5 rating by Monica Kelly
"We experienced a home water loss today and I am so thankful for Pam! She helped us connect with a reputable water mitigation company. Within a few hours, we had an action plan in place for the next few days. Pam just helps make things better. We’ve been insured with State Farm in multiple states for over 20 years. This is the first time we needed help with serious home damage. I can’t thank her enough!"

Tracy Ryan

July 7, 2023

5  out of  5 rating by Tracy Ryan
"We have been customers with Pam for 23 years, her and her staff are attentive, get things done in a timely manner, answer the phone at all hours, and overall have been the best! Plus our rates have been great with our auto and home needs."

Shawn Kelly

June 30, 2023

5  out of  5 rating by Shawn Kelly
"Pam and her Staff are knowledgeable and service is prompt. I highly recommend her office."