State Farm® Insurance Agent Pam Johnson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shane Davis
June 23, 2025
4
out of
5
rating by Shane Davis
"Same day appointment"
We responded:
"Hello Shane. Thank you for the 5-star review. We appreciate your business and would like to invite you to explore our other services like retirement planning and life insurance. We are here for your insurance and retirement planning needs. Thank you!!!! Pam #PJIAGrateful"
Paula Criner
June 17, 2025
5
out of
5
rating by Paula Criner
"Lashea and Pam have worked with me for years. They always are prompt in answering any questions that arise. They are knowledgeable when offering guidance along with detailed explanations. They never rush you and make you feel comfortable."
We responded:
"Hello Paula. We are thrilled that you found your way back to our agency! We missed you! Thank you for the kind words. Pam #PJIAGrateful"
No Name
June 14, 2025
5
out of
5
rating by No Name
"Lyz with a y and Vanessa are the best ! They deserve all praise for all their hard work ! 5 big booms! Great team!"
We responded:
"Hello and thank you for the 5 BIG BOOMs for Lyz and Vanessa. They care and work hard for our policyholders! Pam #PJIAGrateful"
Bill Cary
June 13, 2025
5
out of
5
rating by Bill Cary
"Lyz and Venessa are the best of the best so is Pam!"
We responded:
"Hello Bill. It was so good to see you recently. Thank you for being a long time insured with the Pam Johnson Insurance Agency. We love working with you! Pam #PJIAGrateful"
James Olson
June 12, 2025
5
out of
5
rating by James Olson
"Pam and her team have been great for years!"
We responded:
"Hello James. Thank you for your kind review. We appreciate it and are grateful to serve you! Pam #PJIAGrateful"
Jay Stevens
June 6, 2025
5
out of
5
rating by Jay Stevens
"After coming from another agent I had for almost 20 years, (who never called me annually, sent me a birthday or even a “thanks for your business” postcard) Pam and her entire team are a breath of fresh air! Pam’s deep knowledge and caring about how (and what) insurance fits best for my business and family is really impressive. I’m not an insurance expert and it can get confusing sometimes, but Pam has the gift of explaining things in a simple understandable way. She explained all my options, always taking my risk into consideration, and I felt confident with what we decided upon. Note that I said WE decided. First time I left an insurance agents office feeling good about it and that I’ve found the right person! BIG shout out to Lashea and Lyz in the office for always answering my questions and helping me process things. They’re always friendly, easy to work with and equally knowledgeable! I’m not normally a “review” guy, but for Pam and her team I’ll definitely shout it out loud. 👍"
We responded:
"Hello Jay. Thank you so much for the detailed review about the Pam Johnson Ins Acy Inc. I sincerely appreciate it! As with any business, team members make the business work, and I am grateful that you recognized LaShea and Lyz. Thank you for the love! We are here when you need us, and we appreciate your business! Pam #PJIAGrateful"
Travis Carlisle
June 4, 2025
5
out of
5
rating by Travis Carlisle
"Liz and Vanessa are awesome!!"
We responded:
"Thank you, Travis, for hanging out at the agency with Lyz and Vanessa. We appreciate your business and the five star shout-out! Have a great day!! Pam #PJIAGrateful"
D. Park
June 2, 2025
5
out of
5
rating by D. Park
"You can’t ask for anymore from an Insurance Agent. Pam goes above and far beyond to care for her clients. I have been a long time insurer and Pam always has the right answers. She’s got me through some extremely tough times. Do not hesitate to reach out to her!"
We responded:
"Hello Dave. Thank you so much for the glowing review. I appreciate you and it has been an honor to be on this journey with you! Pam #PJIAGrateful"
David Dickinson
May 30, 2025
5
out of
5
rating by David Dickinson
"She has been my agent for 19 years. The staff is amazing and super helpful!"
We responded:
"Hello Dave. It was so nice to see you a few days ago and I am so excited for all you have planned in the near future. I am here to help when you are ready. Be well and keep that SMILE on your face!! pam #PJIAGrateful"
Rosemary Middleton
May 30, 2025
5
out of
5
rating by Rosemary Middleton
"I have been with Pam Johnson for years! Customer service is excellent and her team is always available to discuss changes or new options. They have been quick to respond to our personal emergencies and I love the personal touches I get during the year. I do compare pricing and am confident I am getting the best value with Pam Johnson."
We responded:
"6/1/2025: It was so good to see you again Rosemary and I am so glad you are doing well. Thank you for the wonderful review. It is our pleasure to serve you, and I am here for YOU when you need me! Pam #PJIAGrateful Thank you Rosemary. Where has 20 years gone? Thank you for being a part of it all and it is our pleasure to serve you and your family! #heretoserve #Gilbert #lovetoserve"
Sharon Fillman
May 30, 2025
5
out of
5
rating by Sharon Fillman
"Thanks so much helping us get our glass claim sorted out from repair to replacement. Appreciate your quick response. You guys are great!"
We responded:
"Hello Sharon. Thank you for the five-star review, friendship and patronage. It is our pleasure to help you. We sure miss you and happy that retirement suits you! :) pam #PJIAGrateful "
Sam Rozier
May 27, 2025
5
out of
5
rating by Sam Rozier
"they were really nice and had a lot of chocolate:)"
We responded:
"Hello Sam. Thank you for taking the time to give a 5-star review and enjoy the chocolates! :) Come back soon! pam #PJIAgrateful"
Rafael Ceja
May 24, 2025
5
out of
5
rating by Rafael Ceja
"Lyz helped find the services needed. Very knowledgeable, helpful and professional. Great job! Thank you."
We responded:
"Hello Rafael. Thank you for your 5-star review of Lyz's services. I appreciate it and appreciate your business! Pam #PJIAgrateful"
Nicholas Copeland
May 24, 2025
5
out of
5
rating by Nicholas Copeland
"Lyz was amazing!"
We responded:
"Thank you Nicholas for the 5 star review and your mention of Lyz's service. We appreciate you and thank you!! Pam #PJIAgrateful"
Susie Van Sickle
May 20, 2025
5
out of
5
rating by Susie Van Sickle
"Pam and her office staff are Wonderful."
We responded:
"Thank you, Susie, for the 5-star review and your long-time trust of my agency. We appreciate your business and serving you! #PJIAGrateful. Pam"
Boxer Mendo
May 19, 2025
5
out of
5
rating by Boxer Mendo
"This review is for Lyz. I wanted to leave a review for the receptionist Lyz at State Farm because she’s always been so welcoming and friendly. I think it’s important for any good receptionist that welcomes their customers into their business with a positive attitude and a big smile, something Lyz has always done. Most of the time receptionist are overlooked but she’s always been such an integral part of the State Farm branch that Pam Johnson runs. Lyz thank you for always being so helpful, for your customer friendly attitude and for just representing Pam Johnson’s business the way you do. Hopefully others will also give you a thumbs up and the attention that you truly deserve. Respectfully John Mendoza"
We responded:
"Hello John. Thank you for the wonderful review of the service that Lyz provides. She is very genuine and wants to help everyone. We are so pleased to have her as a licensed agent and valued member of the Pam Johnson Insurance Agency. We are here to serve YOU. Thank you! Also, thank you for waiting for me this afternoon for our appointment. My apologies for making you wait! Grateful. Pam #PJIAGrateful"
Warren Miller
May 13, 2025
5
out of
5
rating by Warren Miller
"Liz was a great help. Great customer servuce."
We responded:
"Hello Warren! Thank you for the 5 star review. I hope you are doing well and so happy that you have been a loyal customer for close to 25 years!!!! Thank you for trusting us! We are so grateful! Pam #PJIAGrateful"
DONGYANG TAN
May 13, 2025
5
out of
5
rating by DONGYANG TAN
"The team is excellent. They solve problems for guests seriously and are very careful. I will recommend more relatives and friends to choose them."
We responded:
"Hello and thank you for your 5-star review. We are so happy to serve you and any family members you send our way! Thank you!!! pam #PJIAGrateful"
Roman Hidrogo
April 26, 2025
5
out of
5
rating by Roman Hidrogo
"Pam Johnson - State Farm Insurance Agency has always on top of things for us. They have never been pushy. They know what needs to be done and follow through. I am very comfortable working with them."
We responded:
"Hello Roman. Thank you for your 5 star review. We certainly appreciate the feedback and are so pleased to be your insurance agency of choice! Pam #PJIAGrateful"
Cody Johnson
April 25, 2025
5
out of
5
rating by Cody Johnson
"Friendly staff and courteous support."
We responded:
"Hello Cody. Thank you for taking the time to provide us a 5 star review. I appreciate you and your family and your long-time trust! Pam #PJIAGrateful"
Stefon Ramsay
April 22, 2025
5
out of
5
rating by Stefon Ramsay
"Easy to work with and a lot of help"
We responded:
"Hello Stefon. Thank you for your 5 star review. We appreciate your time and business and look forward to being there for you years in the future! Pam #PJIApromise #PJIAgrateful"
Michael Flores
April 21, 2025
5
out of
5
rating by Michael Flores
"Pam Johnson’s team is always available to quickly provide assistance. I urgently needed help and Jessica G. was there for me. Within the hour she was able to provide me with everything I needed. I’m very grateful for Jessica’s professionalism and prompt assistance!"
We responded:
"Hello Michael. Thank you for the 5 star review and recognizing Jessica. I am so pleased we were able to get what you needed in a timely manner and with a smile! We appreciate your business Michael. Pam #PJIAThankyou #PJIAGrateful"
Aimee Kearns
April 10, 2025
5
out of
5
rating by Aimee Kearns
"I have been with this branch for years and have always had amazing service! Lashea helped me so much today getting a new business policy started! 5 stars for this crew!!"
We responded:
"HI Aimee. Thank you for recognizing LaShea in your 5-star review. We also want to congratulate you on the expansion of your business!! We appreciate your long-term business with our agency, Pam Johnson Ins Acy Inc. Pam #PJIAGrateful"
Melissa Rivera
April 10, 2025
5
out of
5
rating by Melissa Rivera
"State Farm has the best price to fit my needs! It was easy, affordable and quick!"
We responded:
"Hello Melissa. WELCOME! It is our pleasure to serve YOU! Pam #PJIAGrateful"
Jaden Oh
April 7, 2025
5
out of
5
rating by Jaden Oh
"Fantastic Customer Service from Jessica Groth! I had the pleasure of switching over to State Farm with the help of Jessica Groth from Pam Johnson's branch. I'd been shopping around and requested a quote from State Farm. Jessica replied quickly, but I hadn't had time to get back to her. A few days later, I received a friendly check-in call where Jessica provided a detailed explanation of the bundles available and carefully addressed each of my concerns. She also graciously offered me helpful advice for managing my insurance in the future. In all our communications, Jessica was polite, professional, knowledgeable and helpful. Overall, I'm really happy with my experience."
We responded:
"HI Jaden. Thank you for recognizing Jessica in your Google review. We are happy to have her as our newest member of the team and we are grateful to YOU. Thank you! Pam #PJIAGrateful"